FAQ Frequently Asked Questions

How much disk space and bandwidth will my plan include?

However, that being said, we do require all customers to be fully compliant with our Terms of Service and its policies, which includes our Acceptable Use Policy (“TOS”), and to only utilize disk space and bandwidth in the normal operation of a personal or small business website.

For example, such customers who are using 25% or more of system resources for longer than 90 seconds would be in violation of our TOS, which includes our Acceptable Use Policy and other policies. Please see our TOS or contact us with any questions.

What happens if I exceed usage?

If we have concerns about your account's bandwidth or disk space utilization, you will receive an email asking you to reduce usage.

Again, it is very rare for a customer who is managing a personal or small business website to exceed our TOS, which includes our Acceptable Use Policy and other policies.

We stand behind our products and service. In fact, we guarantee that you will always get reliable hosting, competent support and professional service - or we will issue you a refund. Our industry leading money back guarantee allows you to have peace of mind and to try our services risk-free.

IMPORTANT: Domain products and secure certificates are NOT eligible for our 30-Day No Risk Guarantee. All domain and secure certificate related transactions are final.

ICS Tech Services often offers promotions, coupons and special offers to new customers during their initial term. Please note that special offers are limited-time promotional prices that are available to new customers and are valid for the Initial Term only, and not for successive or renewal periods. Promotional rates apply to hosting plans, domain registrations, and secure certificates and will automatically renew after initial term at the regular rate found under the listing of that item, normally a price with a strike through the font. Note: If you register a free domain through us and wish to cancel your account within the first 12 months, your payment method will be charged for the full price of the domain. Also, free secure certificates may not be moved to other service providers.

In order to qualify for (1) one free domain name registration, you must sign up for a 12, 24 or 36 month ICS Tech Services Shared or WordPress hosting plan. Offer only applies to .com, .net, .org, .info, and .biz domains, and on their initial purchase term. This offer is NOT available under any other hosting plans, nor can it be combined with any other offers. After the first year, your domain will renew at the regular rate.

If your hosting plan includes a free domain and you cancel your hosting within the first year, a non-refundable $24.99 USD domain fee (+ any applicable taxes) for the domain name will apply. Please note that newly registered domains cannot be transferred to another registrar during the first 60 days of the registration period.

Discount will be automatically applied to your cart at checkout.

Your hosting package includes a free SSL certificate that provides security for your website domains and subdomains by encrypting communications between the server and visitors to your website and flags your site secure by displaying a padlock icon in your address bar, uses strong 2048 bit signatures, and provides up to 256 bit encryption of customer data along with 99.9% browser recognition.